Politique de confidentialité
Last updated: February 1, 2026
1) Identity of the data controller
MISTER PADEL LIMITED (Ltd) – Company number: 15774042
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Website: https://padelesprit.com
Email (contact & rights): contact@padelesprit.com
Telephone: +44 7488 813270
Representative in the EU (Art. 27 GDPR) : [to be completed if you target/process on a large scale EU residents; strongly recommended for France]
Data Protection Officer (DPO) : [to be completed if appointed]
2) Scope
This policy explains how we collect, use, store, and share your personal data when you browse padelesprit.com , create an account, place an order, or interact with us (customer service, emails, social media, forms).
It applies to customers and prospective customers located in the United Kingdom, France , and the EU.
3) What data do we collect?
- Identity & contact : name, surname, postal address, email, telephone.
- Order & delivery : products ordered, addresses, package tracking.
- Billing & payment : amount, currency, payment methods, transaction references ( card details are processed by our certified payment providers and are not stored by us).
- Customer account : username, purchase history, preferences.
- Customer service & communication : messages, requests, records necessary for processing.
- Technical data : server logs, IP addresses, device identifiers, cookies and trackers subject to your consent (see Cookie Policy).
- Marketing : consents, subscriptions, open/click rates (emailing), preferences.
We do not collect any particular categories (health, opinions, etc.).
4) Purposes and legal basis (UK GDPR)
| Purpose | Examples | Legal basis |
|---|---|---|
| Contract execution | Order placement, payment, delivery, account management | Article 6(1)(b) – Contract |
| Customer service & warranty | Claims, returns, support | Art. 6(1)(b) / (c) legal obligations |
| Billing & Accounting | Invoices, tax obligations (OSS/VAT) | Art. 6(1)(c) – Legal obligation |
| Security & fraud prevention | Abuse detection, site security | Art. 6(1)(f) – Legitimate interest |
| Statistics & Improvement | Aggregated audience measurement | Art. 6(1)(f) – Legitimate interest (cookies subject to consent) |
| Marketing & prospecting | Newsletters, offers | Art. 6(1)(a) – Consent (withdravable at any time) |
5) Recipients and categories of service providers
We only share your data with:
- Technical service providers (hosting, maintenance, email marketing, CRM tools, audience measurement).
- Payment providers (e.g., PSPs like Stripe/Adyen/PayPal) to process the payment securely.
- Logistics & transport (preparation, shipping, package tracking).
- Advice & compliance (accounting, legal) when necessary.
- Competent authorities if required by law.
These service providers act as subcontractors (contracts, technical and organizational measures) or as joint controllers/third parties when required by law.
6) International Transfers
- United Kingdom ↔ EEA/EU : Transfers are based on existing adequacy decisions and/or standard contractual clauses (SCCs) / IDTA (UK) with additional measures where necessary.
- Other countries: standard contractual clauses + transfer valuations.
7) Shelf life (principles)
- Account & identity : during the relationship, then 3 years from the last contact (prospecting) or 6 years / 10 years for accounting documents according to local obligations.
- Orders & invoicing : legal duration (accounting/taxation).
- Customer service / complaints : processing time + legal deadlines (warranty).
- Marketing : until you withdraw your consent or 3 years of inactivity.
- Cookies & logs : according to purpose and legal framework (see Cookie Policy).
8) Your rights (EU/France & UK)
You can exercise the following rights at any time: access, rectification, erasure, restriction of processing, objection, data portability , and withdrawal of consent for marketing/cookies.
Contact: contact@misterpadelshop.com (proof of identity may be requested).
- EU/France : you can contact the CNIL if necessary.
- UK : Information Commissioner’s Office ( ICO ).
We invite you to contact us first for an amicable resolution.
9) Cookies & trackers
This website uses technical (necessary) cookies and, subject to your consent , audience measurement and/or advertising cookies .
A consent banner allows you to accept or refuse non-essential cookies.
👉 Details (types, durations, partners): see the Cookie Policy .
10) Minors
Our products and services are intended for adults . We do not knowingly collect data from children. If you believe a minor has provided us with data, please contact us at contact@padelesprit.com .
11) Security
We implement appropriate technical and organizational measures (access controls, encryption in transit, logging, segmentation, subcontracting agreements, reasonable testing) to protect your data against loss, unauthorized access and disclosure.
12) Automated decisions / profiling
No decision producing legal effects is based solely on automated processing . Simple marketing profiling
( e.g., segmentation by interests/purchases) may be carried out with your consent to personalize offers and content. You can object to this at any time.
13) Marketing communications
- Emails/SMS newsletters : only with your consent (opt-in).
- You can unsubscribe via the unsubscribe link in each email or by writing to contact@padelesprit.com.
14) Complaints & dispute resolution (consumers France/EU)
- European ODR/ODR platform: https://ec.europa.eu/consumers/odr
- Consumer mediation (France) : [to be completed: mediator’s name/URL] .
We always prefer an amicable solution via contact@padelesprit.com .
15) Modifications
We may update this policy to reflect legal or technical developments. The date at the top of the document indicates when it was last updated . In the event of significant changes, specific information may be posted on the website.